At misterReply, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by misterReply and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@misterreply.com.

Data Collection

In order to use the misterReply application, the following personal data may be collected:

Email address - Used for account authentication, app updates, and service communications.
Google account information - Used for authentication purposes when you sign in with Google.
Project and keyword data - Information you provide about your projects and monitoring keywords.
Social media mentions - Public social media posts that match your monitoring keywords.

Upon creating an account, users agree to the collection of this data necessary for the service to function.

How We Use Your Data

We use the collected data for the following purposes:

To provide and maintain our social media monitoring service
To authenticate your account and ensure security
To monitor social media platforms for mentions of your keywords
To generate AI-powered reply suggestions
To improve our service and user experience
To communicate with you about service updates or issues

Data Storage and Security

Your data is stored securely using industry-standard practices:

Database hosted on secure cloud infrastructure
Encrypted connections for all data transmission
Access controls and authentication requirements
Regular security updates and monitoring

Log Files

misterReply follows a standard procedure of using log files. These files log visitors when they visit our website. The information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking users' movement on the website.

Cookies

Like many websites, misterReply uses cookies. These cookies are used to store information including authentication status and user preferences. The information is used to optimize the user experience.

You can choose to disable cookies through your individual browser options. However, this may affect the functionality of our service.

Third-Party Services

misterReply integrates with the following third-party services:

Google OAuth - For user authentication
Reddit API - To monitor public Reddit posts
OpenAI - To generate AI-powered reply suggestions
Vercel - For hosting and infrastructure
Neon - For database services

Each of these services has their own privacy policies. We encourage you to review their policies to understand how they handle data.

Social Media Data

misterReply monitors public social media posts that match your specified keywords. We only collect publicly available information and do not access private or protected content. The monitored data is used solely to provide you with relevant mentions and reply suggestions.

Data Retention

We retain your data as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us at hello@misterreply.com.

Children's Privacy

misterReply does not knowingly collect any personally identifiable information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@misterreply.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@misterreply.com.

Last updated: August 1, 2025